Technical writers, also called technical communicators, prepare instruction manuals, how-to guides, journal articles, and other supporting documents to communicate complex and technical information more easily. They also develop, gather, and disseminate technical information through an organization’s communications channels.

Duties

Technical writers typically do the following:

  • Determine the needs of users of technical documentation
  • Study product samples and talk with product designers and developers
  • Work with technical staff to make products and instructions easier to use
  • Write or revise supporting content for products
  • Edit material prepared by other writers or staff
  • Incorporate animation, graphs, illustrations, or photographs to increase users’ understanding of the material
  • Select appropriate medium, such as manuals or videos, for message or audience 
  • Standardize content across platforms and media
  • Collect user feedback to update and improve content

Technical writers create paper-based and digital operating instructions, how-to manuals, assembly instructions, and “frequently asked questions” pages to help technical support staff, consumers, and other users within a company or an industry. After a product is released, technical writers also may work with product liability specialists and customer-service managers to improve the end-user experience through product design changes.

Technical writers often work with computer hardware engineers, computer support specialists, and software developers to manage the flow of information among project workgroups during development and testing. Therefore, technical writers must be able to understand and discuss complex information with people of diverse occupational backgrounds.

Technical writers may serve on teams that conduct usability studies to improve product design. Technical writers may research topics through visits to libraries and websites, discussions with technical specialists, and observation.

Technical writers are also responsible for managing the consistency of technical content and its use across departments including product development, manufacturing, marketing, and customer relations.

Some technical writers help write grant proposals for research scientists and institutions.

Increasingly, technical information is delivered online and through social media. Technical writers use the interactive technologies of the Web and social media to blend text, graphics, multidimensional images, sound, and video.

Work Environment

Technical writers held about 55,400 jobs in 2021. The largest employers of technical writers were as follows:

Professional, scientific, and technical services                 36%
Manufacturing 13
Administrative and support services 9
Publishing industries (except Internet) 6

Most technical writers work full time. They routinely work with engineers and other technology experts to manage the flow of information throughout an organization.

Although most technical writers are employed directly by the companies that use their services, some freelance and are paid per assignment. Freelancers are either self-employed or work for a technical consulting firm and are given short-term or recurring assignments, such as writing about a new product.

Technical writing jobs are usually concentrated in locations with a multitude of information technology or scientific and technical research companies, such as ones in California and Texas.

Work Schedules

Technical writers may be expected to work evenings and weekends to meet deadlines.

Education and Training

Technical writers held about 55,400 jobs in 2021. The largest employers of technical writers were as follows:

Professional, scientific, and technical services                   36%
Manufacturing 13
Administrative and support services 9
Publishing industries (except Internet) 6

Most technical writers work full time. They routinely work with engineers and other technology experts to manage the flow of information throughout an organization.

Although most technical writers are employed directly by the companies that use their services, some freelance and are paid per assignment. Freelancers are either self-employed or work for a technical consulting firm and are given short-term or recurring assignments, such as writing about a new product.

Technical writing jobs are usually concentrated in locations with a multitude of information technology or scientific and technical research companies, such as ones in California and Texas.

Work Schedules

Technical writers may be expected to work evenings and weekends to meet deadlines.

Personality and Interests

Technical writers typically have an interest in the Thinking, Creating and Organizing interest areas, according to the Holland Code framework. The Thinking interest area indicates a focus on researching, investigating, and increasing the understanding of natural laws. The Creating interest area indicates a focus on being original and imaginative, and working with artistic media. The Organizing interest area indicates a focus on working with information and processes to keep things arranged in orderly systems.

If you are not sure whether you have a Thinking or Creating or Organizing interest which might fit with a career as a technical writer, you can take a career test to measure your interests.

Technical writers should also possess the following specific qualities:

Communication skills. Technical writers must be able to take complex, technical information and translate it for colleagues and consumers who have nontechnical backgrounds.

Detail oriented. Technical writers create detailed instructions for others to follow. As a result, they must be detailed and precise at every step so that the instructions can be useful.

Imagination. Technical writers must be able to think about a procedure or product in the way that a person without technical experience would think about it.

Teamwork. Technical writers must be able to work well with others. They are almost always part of a team: with other writers; with designers, editors, and illustrators; and with the technical people whose information they are explaining.

Technical skills. Technical writers must be able to understand and then explain highly technical information. Many technical writers need a background in engineering or computer science in order to do this.

Writing skills. Technical communicators must have excellent writing skills to be able to explain technical information clearly.

Pay

The median annual wage for technical writers was $78,060 in May 2021. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $48,890, and the highest 10 percent earned more than $125,010.

In May 2021, the median annual wages for technical writers in the top industries in which they worked were as follows:

Professional, scientific, and technical services                    $80,150
Administrative and support services 77,940
Manufacturing 77,390
Publishing industries (except Internet) 75,710

Technical writers may be expected to work evenings and weekends to meet deadlines. Most work full time.

Job Outlook

Employment of technical writers is projected to grow 6 percent from 2021 to 2031, about as fast as the average for all occupations.

About 5,400 openings for technical writers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire. 

Employment

As product innovation continues, technical writers will be needed to convert complex information into a format that nontechnical users of these products understand. The continuing expansion of scientific and technical products and growth in digital product support needs will drive employment demand for these writers.

For More Information

FAQ

Where does this information come from?

The career information above is taken from the Bureau of Labor Statistics Occupational Outlook Handbook. This excellent resource for occupational data is published by the U.S. Department of Labor every two years. Truity periodically updates our site with information from the BLS database.

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I think I have found an error or inaccurate information on this page. Who should I contact?

This information is taken directly from the Occupational Outlook Handbook published by the US Bureau of Labor Statistics. Truity does not editorialize the information, including changing information that our readers believe is inaccurate, because we consider the BLS to be the authority on occupational information. However, if you would like to correct a typo or other technical error, you can reach us at help@truity.com.

I am not sure if this career is right for me. How can I decide?

There are many excellent tools available that will allow you to measure your interests, profile your personality, and match these traits with appropriate careers. On this site, you can take the Career Personality Profiler assessment, the Holland Code assessment, or the Photo Career Quiz.

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