Emergency management directors prepare plans and procedures for responding to natural disasters and other emergencies. They also help lead the response during and after emergencies, often in coordination with public safety officials, elected officials, nonprofit organizations, and government agencies.

Duties

Emergency management directors typically do the following:

  • Assess hazards and prepare plans to respond to emergencies and disasters in order to minimize risk to people and property
  • Meet with public safety officials, private companies, and the public regarding emergency response plans
  • Organize emergency response training for staff, volunteers, and other responders
  • Coordinate the sharing of resources and equipment within and across communities to assist in responding to an emergency
  • Analyze and prepare damage assessments following disasters or emergencies
  • Review emergency plans of individual organizations, such as medical facilities, to ensure their adequacy
  • Apply for federal funding for emergency management planning, responses, and recovery, and report on the use of funds allocated
  • Review local emergency operations plans and revise them if necessary
  • Maintain facilities used during emergency operations

Emergency management directors are responsible for planning and leading the responses to natural disasters and other emergencies. Directors work with government agencies, nonprofits, private companies, and the public to develop effective plans that minimize damage and disruptions during an emergency.

To develop emergency response plans, directors typically research “best practices” from around the country and from other emergency management agencies. Directors also must prepare plans and procedures that meet local, state, and federal regulations.

Directors must analyze the resources, equipment, and staff available to respond to emergencies. If resources are limited or equipment is lacking, directors must either revise their plans or get what they need from another community or state. Many directors coordinate with fire, emergency medical service, police departments, and public works agencies in other communities to locate and share equipment during an emergency. Directors must be in contact with other agencies to collect and share information regarding the scope of the emergency, the potential costs, and the resources or staff needed.

After they develop plans, emergency management directors typically ensure that individuals and groups become familiar with the emergency procedures. Directors often use social media to disseminate plans and warnings to the public.

Emergency management directors oversee training courses and disaster exercises for staff, volunteers, and local agencies to help ensure an effective and coordinated response to an emergency. Directors also may visit schools, hospitals, or other community groups to provide updates on plans for emergencies.

During an emergency, directors typically maintain a command center at which staff monitor and manage the emergency operations. Directors help lead the response, prioritizing certain actions if necessary. These actions may include ordering evacuations, conducting rescue missions, or opening public shelters for those displaced by the emergency. Emergency management directors also may need to conduct press conferences or other outreach activities to keep the public informed about the emergency.

Following an emergency, directors must assess the damage to their community and coordinate getting any needed assistance and supplies into the community. Directors may need to request state or federal assistance to help execute their emergency response plan and provide support to affected citizens, organizations, and communities. Directors may also revise their plans and procedures to prepare for future emergencies or disasters.

Emergency management directors working for hospitals, universities, or private companies may be called business continuity managers. Similar to their counterparts in local and state government, business continuity managers prepare plans and procedures to help businesses maintain operations and minimize losses during and after an emergency.

Work Environment

Emergency management directors held about 10,600 jobs in 2021. The largest employers of emergency management directors were as follows:

Local government, excluding education and hospitals 57%
State government, excluding education and hospitals 17
Hospitals; state, local, and private 6
Colleges, universities, and professional schools; state, local, and private         4
Professional, scientific, and technical services 2

Although most emergency management directors work in an office, they also typically travel to meet with various government agencies, community groups, and private companies.

During disasters and emergencies, directors often work in stressful situations.

Work Schedules

Most emergency management directors work full time. In addition, most are on call at all times and may need to work overtime to respond to emergencies and to support emergency management operations. Others may work evenings and weekends to meet with various community groups in preparing their emergency response plans.

Education and Training

Emergency management directors typically need a bachelor’s degree and many years of work experience in emergency response, disaster planning, or public administration.

Education

Emergency management directors typically need a bachelor’s degree in security and protective service, business, or emergency management. Some directors working in the private sector in business continuity management may need a degree in computer science, information systems administration, or another computer and information technology (IT) field.

Small municipalities or local governments may hire applicants whose highest level of educational attainment is a high school diploma. However, these applicants usually must have extensive work experience in emergency management if they are to be hired.

Work Experience in a Related Occupation

Candidates typically need many years of work experience before they can be hired as an emergency management director. Their experience usually must be with the military, law enforcement, fire safety, or in another emergency management field. Work experience in these areas enables candidates to make difficult decisions in stressful and time-sensitive situations. Such experience also prepares them to coordinate with various agencies to ensure that proper resources are used to respond to emergencies.

For more information, see the profiles on police and detectives, firefighters, police, fire, and ambulance dispatchers, and EMTs and paramedics.

Licenses, Certifications, and Registrations

Some states require directors to obtain certification within a certain timeframe after being hired in the position.

Many agencies and states offer voluntary certification programs to help emergency management directors obtain additional skills. Some employers may prefer or even require a Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), or equivalent designation. Emergency management directors can attain the CEM designation through the International Association of Emergency Managers (IAEM); the CBCP designation is given by the Disaster Recovery Institute International (DRI).

Certification must be renewed after a specified number of years. Both organizations require candidates to complete certain continuing education courses prior to recertification.

Personality and Interests

Emergency management directors typically have an interest in the Helping and Persuading interest areas, according to the Holland Code framework. The Helping interest area indicates a focus on assisting, serving, counseling, or teaching other people. The Persuading interest area indicates a focus on influencing, motivating, and selling to other people.

If you are not sure whether you have a Helping or Persuading interest which might fit with a career as an emergency management director, you can take a career test to measure your interests.

Emergency management directors should also possess the following specific qualities:

Communication skills. Emergency management directors must write out and communicate their emergency preparedness plans to all levels of government, as well as to the public.

Critical-thinking skills. Emergency management directors must anticipate hazards and problems that may arise from an emergency in order to respond effectively.

Decision-making skills. Emergency management directors must make timely decisions, often in stressful situations. They must also identify the strengths and weaknesses of all solutions and approaches, and the costs and benefits of each action.

Interpersonal skills. Emergency management directors must work with other government agencies, law enforcement officials, and the general public to coordinate emergency responses.

Leadership skills. To ensure effective responses to emergencies, emergency management directors need to organize and train a variety of people.

Pay

The median annual wage for emergency management directors was $76,730 in May 2021. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $46,670, and the highest 10 percent earned more than $133,580.

In May 2021, the median annual wages for emergency management directors in the top industries in which they worked were as follows:

Professional, scientific, and technical services $125,930
Hospitals; state, local, and private 94,310
Colleges, universities, and professional schools; state, local, and private        79,720
Local government, excluding education and hospitals 75,670
State government, excluding education and hospitals 69,450

Most emergency management directors work full time. In addition, most are on call at all times and may need to work overtime to respond to emergencies and to support emergency management operations. Others may work evenings and weekends to meet with various community groups in preparing their emergency response plans.

Job Outlook

Employment of emergency management directors is projected to grow 3 percent from 2021 to 2031, slower than the average for all occupations.

Despite limited employment growth, about 900 openings for emergency management directors are projected each year, on average, over the decade. Most of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire. 

Employment

The importance of preparing for and minimizing the risks from emergencies will help sustain demand and employment opportunities for emergency management directors. These workers will be needed to help businesses and organizations continue to provide essential services during and after emergencies.

The outlook for public-sector employment of these managers is often related to budget constraints. Some local and state governments rely on federal financial assistance to fund their emergency management agencies. Counties may not hire full-time, stand-alone emergency management directors, choosing instead to shift the job responsibilities to the fire chief, police chief, or other government employees.

For More Information

For more information about emergency management directors and their certifications, visit

Disaster Recovery Institute International

National Emergency Management Association

International Association of Emergency Managers

 

 

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